This Privacy Policy (“Policy”) describes how CroMart Agrisolutions (“CroMart,” “we,” “us,” or “our”) collects, uses, and protects the personal information you provide when accessing or using our online platform and services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our services, you consent to the practices described in this Policy.
- Information We Collect: a. Personal Information: When you register an account or make a purchase on our platform, we may collect personal information such as your name, email address, contact number, and billing/shipping address. Providing this information is voluntary, but necessary to access and use our services. b. Payment Information: If you make a purchase, we may collect payment-related information, including credit/debit card details or other financial information. This information is securely processed by our trusted payment service providers. c. Usage Data: We may collect information about your interactions with our platform, such as your browsing activity, IP address, device information, and referral URLs. This data is used to analyze user behavior, improve our services, and enhance your experience.
- Use of Information: a. We use the information we collect to provide, personalize, and improve our services, including processing and fulfilling your orders, managing your account, and communicating with you. b. We may use your information to send you updates, newsletters, marketing materials, and other communications related to our services. You can opt out of receiving these communications at any time. c. We may use aggregated and anonymized data for statistical and research purposes, which does not identify any individual.
- Data Security: a. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. b. We use secure encryption protocols when transmitting sensitive information, such as payment details, over the internet. c. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
- Data Retention: a. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. b. If you request the deletion of your account, we will securely delete or anonymize your personal information, unless we are legally obligated to retain it.
- Third-Party Disclosure: a. We may share your personal information with trusted third parties who assist us in providing and improving our services, such as payment processors, logistics partners, and marketing service providers. These third parties are contractually obligated to protect your information and use it only for the purposes specified by us. b. We may disclose your information if required by law or in response to valid legal requests, such as court orders or government regulations.
- Third-Party Links: a. Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties.
- Children’s Privacy: a. Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly delete it.
- Your Rights: a. You have the right to access, update, correct, and delete your personal information. You can manage your account settings or contact us to exercise these rights. b. You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us.
- Changes to this Privacy Policy: a. We may update this Policy from time to time. Any changes will be posted on our platform, and the “Last Updated” date at the top of this Policy will be revised accordingly. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information.
- Contact Us: a. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact information].
By using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.